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Terms & Conditions

Introduction


Welcome to our sanctuary. These Terms and Conditions govern your use of our platform, including participation in text chats and audio calls. By accessing or using our platform, you agree to comply with these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our services.

User Responsibilities


- Eligibility: By using our platform, you confirm that you are at least 18 years old or have obtained parental/guardian consent to use our services.
- Account Security: You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account.
- Respectful Conduct: You agree to engage in respectful and compassionate interactions with other users. Harassment, discrimination, and abusive behavior will not be tolerated.
- Content Sharing: You are responsible for the content you share on our platform. Do not share any material that is illegal, harmful, or violates the rights of others.

Prohibited Activities


Users are prohibited from engaging in any of the following activities:

- Falsely assuming or pretending to be any other person or entity
- Engaging in any form of spamming or unsolicited messaging.
- Posting or transmitting any content that contains viruses or harmful code.
- Using the platform for any unlawful purpose.

Intellectual Property


All content and materials on our platform, including text, graphics, logos, and software, are the intellectual property of our platform or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, or distribute any content from our platform without our explicit permission.

Limitation of Liability


Our platform is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation of the platform or the information, content, or materials included on it. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

We do not guarantee that the platform will be uninterrupted, secure, or error-free.
We are not responsible for any damage or loss resulting from your use of the platform.

Disclaimer

We are dedicated to understanding and supporting mental health challenges through our research and insights.
However, we are not professionals, psychologists, or experts. Our information and guidance are meant to raise awareness and should not replace professional help. For serious or urgent mental health concerns, please seek assistance from qualified professionals. While we strive for accuracy, we cannot guarantee the suitability of our advice for every situation.

Changes to Terms and Conditions


We may update these Terms and Conditions from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be communicated through our platform.
We encourage you to review these terms periodically to stay informed about your rights and responsibilities.

Termination


We reserve the right to suspend or terminate your access to our platform at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of the platform, us, or third parties, or for any other reason.

Governing Law


These Terms and Conditions are governed by and construed in accordance with the laws of Italy.
Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Italy.

Contact Us


If you have any questions, concerns, or feedback about our Terms & Conditions, please contact us at [email protected]. We are here to address any concerns and ensure your experience on our platform remains positive and secure

Get In Touch

For any info, suggestion or any other message, just Email Us.